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Potential cause: date/number format (user has Window’s 8, perhaps set to French)
Attempt to replicate the error on Windows 7 (CB Laptop) by changing the settings.
Interesting that Windows 7 and 10 can use the comma as a decimal separator and STORMS 2010 works, but apparently Windows 8 does not.
Client changed settings to us “.” As the decimal separator and reports that STORMS 2010 is working correctly now.